WW VANS Terms of Service

By using our services, you acknowledge and agree to release WW MOBILITY SOLUTIONS, dba WWVANS.COM (and our officers, directors, affiliates, employees, and agents) and any other person, firm, or entity (including our business partners such as a product manufacturer or supplier who may employ our services) from any damages or claims (including consequential and incidental damages) of any kind or nature, suspected or unsuspected, known or unknown, and disclosed or undisclosed, arising out of or in any way connected with any disputes and your dealings with affiliate companies. WWVANS.com will not be held liable for any injuries or claims that may arise from any occurrence that may happen while dealing with affiliate services. The affiliate service is solely responsible for any and all claims.

Satisfaction Process: While we cannot guarantee the work performed by an affiliate company, and while we have no obligation to you regarding your relationship with a company, we have developed a resolution process to try and assist you in resolving any problems that may arise in the course of limousine or bus service, which may be the fault of a company that you learned about through our services. Upon your request, we may provide limited assistance in resolving disputes between you and an affiliate company. However, you must participate and use good faith efforts to resolve problems through our resolution process. This limited assistance in no way nullifies the release and indemnification described in these terms.

  1. ALL DEPOSITS ARE NON-REFUNDABLE. Cancellations must be made in writing to WWVANS.com 14 days prior to your rental. If you wish to cancel your contract and there are less than 14 days until your rental, you will be responsible for paying the total contract price, which will be charged to the credit card on file. If there are more than 14 days until your rental, you may cancel and pay only the deposits that have already been paid as per the terms of this contract. Any and all deposits are non-refundable. It does not matter when you book the limousine, meaning if you book the limousine with only 6 days until your event, there are no cancellations without being billed the total contract price. All deposits are non-refundable.

There are no cancellations due to COVID-19. At our discretion, we may offer a credit towards a limo or bus for the exact same rental, based on availability. Any cancellations made less than 30 days from the day of service will not be eligible for any credit consideration.

  1. For your security and to help prevent credit card fraud, we may require a copy of your credit card to be emailed or faxed to us.

  2. No one under the age of 21 is permitted to consume alcohol in the rented vehicle if alcohol is allowed. Violation will result in early termination of service with no refunds.

  3. Smoking is not allowed in the vehicles. Violation will result in a fine.

  4. There will be a cleaning surcharge for vomit incidents or any excessive cleaning.

  5. All tolls and parking fees are in addition to the contract price and must be paid separately.

  6. Persons who are unruly, disruptive, or conduct illegal activities will be removed from the vehicles at the discretion of the driver, and no refunds will be issued.

  7. We are not responsible for lost, damaged, or stolen property.

  8. Illegal drug use is not allowed. Violation will result in early termination with no refunds.

  9. Overtime will be billed in half-hour increments. By agreeing to service with WWVANS.com,

you are agreeing to pay for any overtime accrued. The half-hour rate is determined by dividing the hourly rate by two.
  1. WWVANS.com may allow for an upgrade based on availability, schedule, and other factors. This decision is only available if agreed upon by WWVANS.com. We cannot guarantee that upgrades will be available, but will make every effort to fulfill your request. Downgrades are not allowed.

  2. In certain states, there may be a minimum hour requirement for limousine rentals. This requirement will be clearly stated in the contract.

  3. WWVANS.com reserves the right to refuse service to anyone at any time.

  4. These terms and conditions constitute the entire agreement between you and WWVANS.com, and supersede all prior or contemporaneous communications and proposals, whether oral or written. If any part of these terms and conditions is found to be invalid or unenforceable, that part will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.

  5. These terms and conditions are governed by the laws of the state in which the service is provided. Any legal action arising out of or related to these terms and conditions must be brought in the state or federal courts located in the state in which the service is provided.